Support Center How can I help you? Home / Support Center / Internal Messaging and Alerts Categories Main Menu Account Settings Ancestry DNA Order Questions DNA Relationship Lifestyle and Wellness Behavior and Traits Health and Disease Family Tree Internal Messaging and Alerts “Ask a Relative” feature DNA Testing ‹ Go Back to Main Page Internal Messaging and Alerts New messages How do I send a message to a family member in my network? Who can I send an internal message to using FamilyVault’s messaging feature? Can I send an internal FamilyVault message to an email address? Can I send an internal FamilyVault message to more than one recipient at a time? How do I contact a match that I found on DNA Reunion? Inbox How do I turn off email notification of incoming messages from other FamilyVault members? Will I receive a notification if I have an incoming message from another FamilyVault user in my inbox? How do I respond to an incoming message in my FamilyVault inbox? If I have deleted an internal message from my FamilyVault inbox, is there any way to get it back? How can I delete a message from my FamilyVault inbox? How will I receive and internal message sent to me by another FamilyVault user? Incoming alerts Can I delete incoming alerts? What are incoming responded alerts? What are incoming pending alerts? Outgoing alerts Can I delete outgoing alerts? What are outgoing responded alerts? What are outgoing pending alerts? Sent messages I have sent numerous messages to another FamilyVault user but have not received a response If I send someone a message, will they receive a notification that they have received a new message? How can I know if someone has viewed a message that I had sent to them? How can I view the internal messages that I have sent out to other FamilyVault users?
