How can I help you?

Where can I see all of the “Ask a relative” requests that I have sent?

To view a list of all requests that you have sent out, follow these steps:

1. Login to your FamilyVault account.
2. Click the “Alert” icon at the top right corner of the page (the bell shaped icon).
3. Click “Outgoing-Pending” to view and address your outgoing pending alerts.

Once the recipient has addressed your alert, the status will change from “outgoing pending alert” to outgoing responded alert”.

DNA Ancestry Test

Additional FREE ancestry web apps are available to users who have taken an Ancestry DNA Test.

Already took the test? Get started for FREE!

Need more help? Send us a ticket!

If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

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